SOPs

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Standard Operating Procedures — the repeatable, checklist-style procedures for tasks that should be done the same way every time. SOPs differ from Runbooks (which are for operational/incident response) in that they cover routine business and shop-floor processes.

Scaffold — add SOPs as they're written

Each SOP follows the same shape: Purpose → When to use → Prerequisites → Steps → Verification → Troubleshooting. When an SOP grows large, give it its own page under guides/.

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Procedure Index

SOP	Owner	Status
TBD: e.g. New customer order intake	TBD	draft
TBD: e.g. Billet prep & staging	TBD	draft
TBD: e.g. Offboarding checklist	TBD	draft